Shipping & Delivery

Next Day Courier Service

For UK customers orders our aim is to dispatch your order as fast as possible using our next day delivery courier service. This is based on orders received before 12.00pm and all items being in stock. This service is only available on working days. This is NOT a guaranteed ‘next day delivery’ service. Please note that our online shop does not have stock availability. For really urgent orders please contact us before you place the order.

Product Availability

Many of the products are held in stock and are normally dispatched within 1-2 working days from receipt of your order.

All items that are out of stock with ourselves usually will take between 1-3 weeks on average to be manufactured.  BakerBM Ltd ranges a number of special made to order parts. If these items are out of stock it can take between 2 – 4 weeks to manufacture.

Delivery Addresses & Undeliverable Packages

Please note that all orders require a signature on delivery. Please use a delivery address where someone will be available to receive the goods. If you require goods sent to a location that differs from the billing address, please select it from the delivery location menu on the basket page before you place your order online.

Most of our carriers make three attempts to deliver a package. If no one is present to accept the delivery after three attempts, the package will be returned to BakerBM Ltd.

For items dispatched via Royal Mail recorded delivery also require a signature. If nobody is present to accept delivery it will be returned to the local depot from where it will need to be collected. If not collected within 14 days the package will be returned to BakerBM Ltd.

Should a postal carrier return an undeliverable package to us, BakerBM Ltd will issue a full refund for your items (excluding delivery charges).

Carriage Costs (UK)

Delivery prices can be viewed for all orders by adding the products you desire to the basket. From the basket page there is a section where you can “Estimate Shipping and Tax”. Simply type your postcode into the relevant field and click on the “Get Quote” button. Once you have done this the cost of shipping will be displayed below the button.

All goods sent via our next day courier delivery are charged depending on the size and weight of the item(s) (UK Mainland only).

If you are ordering online, the carriage costs are automatically calculated and displayed to you before you place your order. If you are ordering by telephone, please confirm the carriage costs with the member of staff taking your order.

Carriage Costs (Europe and Rest of World)

Orders shipped to Europe and Rest of the World  do not include Vat or Customs Fees.  You will be asked to pay customs charges, duties and taxes as the goods enter your country. Once these fees are paid the goods will be delivered.

For further details on duties or taxes please consult your countries rules and regulations regarding this matter.