Who we are
What information we collect and how
Privacy issues are very important to us, given the current regulatory and technical environment and we are very committed to protecting your privacy.
Use of Personal Data
Baker BM Ltd will collect information and use it for the following purposes:
When opening an account with us we need to know your name, e-mail address, delivery address. We use this information in order to process and run your account, and to notify you of the status of the order.
We also ask you for your telephone number which enables us to contact you urgently in the event of there being a problem or query with your order or account.
During the checkout process your financial information is handled by Sage Pay or Paypal. No record of your financial information will be held on the Site or otherwise by us following the processing of your payment. Sage Pay and Paypal do not use, share, retain or store this information for any purpose, other than to process your payment for the above purpose.
Protection of Personal Data
We have taken every possible precaution to create a secure environment to protect the personal information supplied by you to us when making an order or opening an Account. When an order is placed or account opened we offer the use of a secure service. Essentially we have adopted the industry standard encryption methods in that the secure service software (SSL) encrypts all information input before it is sent to us. In order to comply with the GDPR and for maximum peace of mind we can advise that we have implemented strict security procedures in relation to the storage and disclosure of information which you have given to us for the purpose of preventing unauthorised access. For security reasons and to protect your right to privacy we may occasionally request proof of identity from you before disclosing any sensitive information to you or accepting any order from you. Your website order details will be kept for a maximum of 5 years. This is the minimum length of time we are required by HMRC to hold sales data. After this time the details will be erased. You have the right to complain to the ICO if you believe there is a problem with the way we are handling your data.
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998 and the EU Privacy and Communications Directive). This includes information submitted voluntarily by you through a form or gathered automatically as you visit this website.
You should not submit any sensitive or private information through this website except through acknowledged secure areas. The owners of this website accept no responsibility for data submitted through insecure areas of this website.
By submitting your contact details to us, we may contact you or send you marketing materials. We will give you the chance to refuse any marketing email from us in the future.
The only way you can however disable ALL cookies from any website is to disable accepting cookies from them in your browser. Although we can’t help you with that we do suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers section.
Some cookies used on this website are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies, services you have asked for, like shopping baskets or e-billing, cannot be provided.
Some cookies used on this website collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages.
These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.
Some cookies used on this website allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features.
These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
Cookies may also be used to improve the user experience and to enable some of the functionality provided by this website.
By continuing to use this website without adjusting your browser’s cookie settings, you agree that we can place these cookies on your device.
Don’t forget, if you follow the help at the About Cookies website then you should be able to view what cookies our site is using and you can then make up your mind whether or not you want to accept them or not, remember, you have the control and power to block cookies from ANY and ALL websites you visit using your browser.
As is true with most websites, our server will automatically log data regarding each visit such as your IP address, browser type, referring/exit pages, and operating system. We may use this information to monitor server errors, server administration or to monitor visitor behaviour. It is not possible for this to be disabled on a per-user basis so you must leave this website if you do not agree to this happening.
Disclosure of Information to Third Parties
We do not sell, trade or rent your personal information (data) to others.
BakerBM Ltd employ third parties and individuals to perform certain functions on our behalf. Examples of these might be a courier delivering your goods to you, analysis of data, provision of marketing assistance, processing credit card payments. Please rest assured that those companies and individuals who have access to any such personal information are not permitted to use this information for any other purposes and they are required to process any such data in accordance with the Data Protection Act 1998.
Access to Information
You may obtain details of the personal information we hold on you by e-mailing us at firstname.lastname@example.org. We will comply with your request within 30 days.
There is no fee normally for access to your personal details we have on file.
Consent and Data Protection